I can proudly say that I would recommend Wachusett AV to anyone in need of a sound system. My company had an extremely old sound and microphone system in our facility. Rick came in promptly after contacting him and assessed our set up and made great recommendations to help us achieve what we needed for our business. After the parts were in (only a week wait time), he came right in and installed everything within a day. We were so pleased with the prompt, professional, and educated service.