Wachusett Audio Video

Business Description:

We are a custom AV sales and installation company focused on the highest levels of customer satisfaction.

Categories

home theater & automation
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Reviews

5 Stars

Lunenburg, MA

5

Professional, timely, responsive

Never met Rick before but from my first email he was very responsive, timely and direct. He even gave me suggestions to reduce the cost of my original ask because I was not 100% sure of what I needed. Job was done timely and cleanly. Read More

5 Stars

Gardner, MA

5

Very Pleased

We were very pleased with our experience working with Wachusett AV on our conference room upgrade project. Rick's expertise was very impressive, he was able to provide us with all of the information we needed and was very patient while we made our decision. The... Read More

5 Stars

Westminster, MA

5

Great install of wall-mounted TV and Sonos sound system

Rick from Wachusett AV did an excellent job installing our new 65-inch TV and wireless sound system. He arrived right on time for our appointment, worked quickly and efficiently, and did a very clean and slick job with the install above the fireplace in our living... Read More

5 Stars

Holden, MA

5

Great job!

Excellent company to work with when installing a television sound system. Rick is extremely knowledgeable, helpful and easy to work with you. The crew is on time as promised and followed up with any questions we may have had on this project. Thank you Wachusett AV! Read More

5 Stars

Sturbridge, MA

5

Great Service

Rick Ford was extremely efficient in providing us with both the quotation and the installation of our equipment. His direction and recommendations for the specific types of equipment in relation to our needs and budget were highly commendable. We would strongly urge... Read More

5 Stars

Webster, MA

5

65 Inch TV install and sound bar

Rick and Paul are true pros. Took the time to explain what they were going to do with this install. Took care in the install--neater than my wife and that's saying a ton! Don't bother going to anyone else--these guys get it done! Read More

5 Stars

Concord, MA

5

Do yourself a favor and hire Wachusett A/V!

We solicited multiple bids for a very comprehensive sound system for our church- sanctuary, foyer, nursery and Sunday school amp/speaker network; hearing aids; mikes; wireless A/V package to connect laptops/projector. Not only did the owner, Rick Ford, put together... Read More

5 Stars

Worcester , MA

5

Highly Recommend

I can proudly say that I would recommend Wachusett AV to anyone in need of a sound system. My company had an extremely old sound and microphone system in our facility. Rick came in promptly after contacting him and assessed our set up and made great recommendations... Read More

5 Stars

Littleton, MA

5

Hometheatre setup

Rick helped us in setting up home theater in our finished basement. he has great insight in the setup process and recommended us affordable products that best suits our interest. I would recommend Rick to anyone who is looking for audio and video solutions. Read More

5 Stars

Worcester, MA

5

Great experience!

We were very pleased with the professionalism and efficiency of Wachusett AV. They came to our house on Monday to determine what would need to be involved with our tv mount (over fireplace), and the job was complete the same week. Very quick, reasonably priced, and... Read More

5 Stars

Worcester, MA

5

Great, Effective Service

After years of my home theater system not working correctly, Rick was able to troubleshoot everything and connect all of my components using a brand new remote system. I now can operate the entire home theater system from my iPhone. Rick made everything very easy to... Read More

5 Stars

Fitchburg, MA

5

Exactly what I asked for

Installed 65" Flat Screen. Wanted TV secure (wall mount) with hidden wires. Rick came and did exactly what he said he would do when he said he would do it. Couldn't be more pleased. Wish all contractors were so easy to work with. Read More

5 Stars

Hardwick, MA

5

excellent experience

everything as promised. prices very reasonable. VERY patient with me as a customer. extremely knowledgable, easy and pleasant to talk to. no glitches, no unexpected expenses. highly recommended Read More

5 Stars

Sutton, MA

5

Friendly & Professional

There are not a lot of AV/ Home Theater people out there, especially for someone that built their own theater more than 10 years ago. I found Rick of Wachusett AV to be professional, knowledgeable and courteous in upgrading and replacing some equipment. While not... Read More

5 Stars

Leicester, MA

5

Outstanding Customer Service.

I've used Watchusett Audio Video twice and both times I felt as though Rick went above and beyond the call of duty to make sure I was completely satisfied with the set up of my surround system. I would highly recommend this company for all your audio/visual needs. :) Read More

5 Stars

Douglas, MA

5

TV and Audio Installation

Rick and his team showed up on time, professional and showed meticulous care and pride in their work. They mounted a very large and heavy TV in a challenging spot with little room to work with for wire management. They did a fantastic job and even configured all... Read More

5 Stars

Rutland, MA

5

Excellent work

Hiring Rick for our TV and audio work is easily one of the best decisions we made as we got everything set up in a new home. He carefully listened to our needs, and our plans, and then he made it all happen. He showed great care in his work, and the results are... Read More

5 Stars

Holden, MA

5

Awesome Work!

I would highly recommend Wachusett AV to anyone in the market for tv's, speakers, mounting, media systems, etc. We recently used them to mount a 65 inch Samsung LED smart tv with a bose soundbar. Everything was flawless and Rick even calibrated the soundbar to the... Read More

5 Stars

Leominster, MA

5

A refreshingly non pretentious professional A/V company to do business with !

Rick was the first to respond to my inquiry from the 4 companies I called to inquire about services to install my home theatre reciever, Blue Ray DVD, multi room speakers etc. Not only was his phone call prompt but he fit me in for an appointment just to come out... Read More

5 Stars

Westborough, MA

5

Very pleased all around

We hired Wachusett AV to install a TV above a fireplace, and to hide the components (cable box, xBox, DVD player, and combo DVD/VHS player) in an adjacent closet. They were great at figuring out what we needed for a smooth installation, and worked seamlessly with... Read More