After doing due diligence on Comfort Tech and finding the glowing comments here and other locations we contracted Comfort Tech to install a geothermal system for our residence. I initially discussed the job in May 2011 with Harry Morgan, owner of Comfort Tech. In mid June Mr. Morgan came to our house to do an energy audit and survey our location. A week later Mr. Morgan called and presented a plan that seemed to be reasonable. The time frame was to have the system fully installed and working within 3 weeks. A contract was presented and signed by both parties an initial payment was made.

Mr. Morgan immediately had problems locating a drilling contractor in our area. This persisted for several weeks and pushed our installation into August. Further problems were encountered with the arranged driller pushing our date into early September. The wells were finally drilled and Mr. Morgan installed the loops as promised and the geothermal units were delivered to our house, and this is where the job stands now in the second week of December!

I have had one conversation with Mr. Morgan in mid-Sept when he promised to come the following week to finish the installation. Since then he has not responded to emails, or phone calls. He has also not responded from efforts to contact him from Earthlinked the geothermal equipment provider, and is no longer a licensed dealer or installer for them. I also attempted to locate Mr. Morgan physically by driving (1.5 hours away) to his office and found that it had moved and no forwarding address was given. We also have had calls from the drilling contractor since he has not been paid by Comfort Tech, even though we paid the drilling fee to Mr. Morgan.

We are now out a considerable amount of money, geothermal equipment stacked in our garage and a torn up yard where the loops were installed. Earthlinked is assisting us in trying to find a reputable installer to finish this job, but it will not happen until sometime next year.

Do not waste your time or money dealing with Comfort Tech!