Ironwood Custom Builders Inc.

Business Description:

Ironwood Custom Builders engages in all aspects of residential construction from custom remodels, basement finishes, & additions to high end custom homes.

Categories

remodeling & major home repairs
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Matt's Review

Service

Professionalism

Total Experience

Holladay, UT

Ironwood Custom Builders Inc.

Happy with Full Kitchen Remodel

I used Ironwood for a full kitchen remodel. Their process for determining most costs up-front eliminated a lot of the hassles we have experienced with past remodels where allowances were insufficient for a piece of the project or quality cuts are made to save costs for labor work under budgeted. As a result, we received the expected level of service and came in fairly close to budget. We experienced a few issues with sub-contractors being slow, not cleaning up or causing damage to other parts of the project. For example, the electricians hooked up the stove incorrectly and when fixing it, dented and scratched the refinished hardwood floors. Ironwood took full responsibility for resolving this issue for us by paying to have the floor completely refinished including putting us in a hotel overnight. Ironwood was fair throughout the project, responsive to our requests and conducted thorough weekly progress reviews. The project did take about a month longer than scheduled and required some arm twisting to get some of the work redone to satisfactory levels. Overall we are very happy with the outcome and quality of our new kitchen and would use Ironwood again.