Phoenix Carpet Repair & Cleaning was really great. I had them clean an 8' X 10' area rug that I use for work and also my personal runner. They came and picked up the rugs, and they have this whole procedure that they do to get them nice and clean. First, they shook out the rugs. Then, they hand soaked them. Last, they air dried them for me. It took some time to do it that way, but I really like the air drying. When they were done, they delivered it back fast. The runner that I had cleaned up so nice, and it made a huge difference because it was filthy before. The other rug had a stain from a pet accident, and it turned out great, too! It was an excellent overall experience, and I definitely would recommend Phoenix Carpet Repair & Cleaning to anybody who needs to have some area rugs cleaned with care!