We went to the Kitchen Store in January 2012, after hearing their advertising for years, and speaking with friends and customers. Chuck was outstanding! He really listened to what I needed in the kitchen, and did not try to put his vision on it. I had been planning a remodel for 15 years, and he was able to incorporate the ideas I had, like adding an island, and offer space saving suggestions. Every inch of space in my cabinets is used. The workmanship is beautiful and elegant. He recommended contractors for us, and the job was done on time and within budget! Who can ask for more than that?