Excellent in every way!
My husband and I just completed a major 8 month remodel of our home in Pacific Palisades. I was fortunate to have heard of The Kitchen Store through radio ads as well as through one contractor. So one of my initial stops was to The Kitchen Store in Culver City, Ca. This was the beginning of a long and wonderful relationship!
From day one, the entire staff at The Kitchen Store were professional, courteous and helpful. Quite frankly, I have never encountered a store where the staff were so "customer friendly!"
One of the contractors we were considering had referred me to this store and also to Cynthia Pedigo.
Cynthia was warm and friendly from the start and made me feel comfortable and confident that she would be able to guide me through the process of selecting kitchen and bathroom cabinets and designing my new kitchen. She was professional, knowledgeable and helpful with many ideas, thoughts and solutions. She listened attentively to my desires and ideals while offering her own thoughts when needed. I appreciated her many years of experience and expertise in this field as this was not something I had done before!
Cynthia would happily work with us during times when my husband and I developed second thoughts about a specific design layout, colors and/or cabinet costs. I was so relieved that she did NOT make us feel bad for changing our minds about things! She worked with me to choose a less expensive cabinet and worked out many different design options until my husband and I felt totally satisfied!
Cynthia was always pleasant, always kind and always responded and returned calls or emails promptly. I was also impressed with her professionalism in dealing with my contractor and the cabinet installation individual to ensure there were no gaps, misunderstandings and basically that all were on the same page. She was on top of all deliveries to insure that they were scheduled in a timely manner according to our needs.
I had the pleasure of working with Cynthia from the beginning phase of our remodel until close to the end when all the cabinets, hardware and appliances were installed and all the finishing details were completed ! Our home remodel included an entire newly designed kitchen, cabinets and appliances; 3 newly designed bathrooms with cabinets and one huge office and entertainment room with built- in cabinets on three walls including two desk areas, file drawers, tall floor to ceiling cabinets, washer and dryer cabinets etc...
This was a very big project and I am so thankful that Cynthia Pedigo, through The Kitchen Store, assisted me throughout it all! We are so happy to be back in our beautiful new home and I will be pleased to refer all who visit and comment to The Kitchen Store and Cynthia Pedico.
Thank you to all who work to make this such a great and effective store!
Ann and Rich Johnson