Professional company from the phone call to the finished work. Prompt on time service. All work to be done is clearly stated, explained to the homeowner and priced prior to them doing the work. Honest enough to remove any pricing from work that was found to be unnecessary during the course of repair. Respectful of the home in which they are working in. I originally used them in a Master Bath renovation which I was very pleased with. Called them back to fix a shower issue in another bathroom.