I had a minor rear-end collision, and Al and his crew took care of my car. The rear bumper assembly needed replacing and the new paint matches the car perfectly. They buffed the whole car down shinier than I've ever had it, and I take pretty good care of it. They fully treated the vinyl top better than I ever have. They cleaned the interior spotless and shined the leather surfaces. These are things they didn't have to do, but did anyways. I couldn't have asked for more. I have an S2000, and there aren't a lot of them, but Al knew all about the car and was super friendly. I didn't catch the name of the lady at the front desk who organizes all the insurance legal work, but she took care of everything and made the experience as easy as could be. A++ experience from the whole crew there.