I'm a regular return customer, and every time I've called Schneider, they've scheduled the inspection quickly. They're always prompt and arrive right at the time they say they'll be here. Normally, they perform routine maintenance on my furnace (mostly cleaning and updating). They always do a great job with it. The work has been very good each time. Overall, prices are good, too. I've looked around at other places before, and Schneider's estimates seem fair. I will definitely keep coming back in the future!