Better prep (on my part) and better initial question (on Club Champion’s part) would have helped improve experience
1. Initial contact: phone call forwarded to central #; plus: quickly scheduled an appointment; delta: I was not told (a) fitting fee not included in putter price, and what fee was; & (b) to bring my existing putter to appointment (fortunately in my car).
2. Putter fitting; I asked range of price for putters I was trying out; your pro was somewhat evasive but I was under impression of $400+/-; final quote write-up was $600 including fitting charge& grip (unaffordable) so 60 minutes of fitting went for naught.
3. I will not recommend Club Champion to casual golfers like myself who are not willing to be “sold up”, and want to stay in a budget.
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