Business Description:
RockAuto, LLC is a family owned auto parts business. RockAuto has been serving do-it-yourself & professional automotive parts customers via RockAuto.com since 1999.
5 56865 reviews
Categories
auto parts
RockAuto.com
6418 Normandy Ln #100, Madison, WI 53719, USA
(608) 661-1376
http://www.rockauto.com

RockAuto Total Experience

RockAuto Price for Value

Will Recommend RockAuto

lew T.

Coatesville, PA
RockAuto.com

would not allow tax exempt status

operate a repair facility, prompts would not allow tax exempt status, meaning I am paying sales tax twice. only order from Rock auto now if that;s my only option. No customer service # to explain - poor customer service.

comments

We are sorry if this customer was unable to apply his tax exemption to his order. We do accept valid tax exemptions on orders. The tax exemptions can be applied directly from our website when completing an order. It's important that a customer is accurately entering the correct tax exemption information on our website to ensure their exemption is applied to their order. If a customer is having trouble with their tax exemption they can reach our customer service team directly by email (service@rockauto.com). Our customer service team is available 7 days a week to help customers. More about tax exemption can be found online on our Help page (https://www.rockauto.com/help/?page=3#EXEMPT).

RockAuto.com commented on 03/05/2020
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