This is my 6th time dealing with rock auto. Just couldn't get my head around the fact that I could get automotive parts through the mail more efficiently than visiting the store. We'll I'm hear to tell you it's all but amazingly true. I ordered a brake rotor , caliper,and pad kit for my daughter's grand Cherokee. All arrived within the agreed upon day. Sent back the cores with the assumption I'd be waiting for 2-3 weeks for refund. Wrong again. 72 hours after leaving them with FedEx card was credited. Ordered pads and rotors yesterday the 20th of September at 2 o'clock in the afternoon. Shipping said should arrive by Friday the 22 by 8pm. Well at 0830 this morning FedEx arrived with 4 rotors and 2 sets of pads. Once again expectations have been way over exceeded. Thank you to whoever is receiving, shipping these orders. Last thing is I have ordered from 4 different addresses from 3 diff states.. No problem for them. All ordered received were correct and ahead of projected arrival dates. Keep up the fantastic work. Happy Veteran.