Business Description:
RockAuto, LLC is a family owned auto parts business. RockAuto has been serving do-it-yourself & professional automotive parts customers via RockAuto.com since 1999.
Categories
auto parts
RockAuto.com
6418 Normandy Ln #100, Madison, WI 53719, USA
(608) 661-1376

RockAuto Total Experience

RockAuto Price for Value

Will Recommend RockAuto

Jim L.

Harvey, ND

RockAuto.com

Availibility, Fast Shipping, Price, Excellent Customer Service

I have ordered several times from The ROCK and have never had an issue. That being said I have ordered from other web parts stores until just recently. It goes like this I ordered 15 Monroe shocks like always the parts showed up in short order. I opened each one and assembled the mounting hardware to them and 2 of the shocks were missing and item. Not a big deal as I have extra mount kits on hand. Keep in mind the packages were not open and were packed that way from Monroe/Tenneco Automotive. I sent an e:mail to Rock Auto explaining what I had found. Adam B.  RockAuto Customer Service emailed back said he was working on it, a day later Adam confirmed the mounting package was sent and I received it the next day FEDX. Now If they are willing to do that over something so minor I have decided that they are the only source I need. Rock On Rock Auto.