
Dean Beckman - Outstanding Technical Expertise and Customer Service
I highly recommend Dean Beckman and Climate Control Inc. Dean serviced two mini-splits for me yesterday and was exceptional. He demonstrated thorough knowledge while maintaining a perfect balance of professionalism and approachability. What stood out most was his authentic concern for my comfort and understanding. He provided information, answered all my questions, and ensured units were working properly before leaving. I didn't mention to Dean while he was in my home that I've been a real estate broker since 1998 and have experience with and reports concerning HVAC technicians. It's rare to find someone who combines technical excellence with such genuine customer care, and with an engaging sense of humor. He's now at the top of my referral list.