I had Climate Control scheduled for their twice annually maintenance service. I met Anthony, who was very professional, personable and met me with a smile. I am in the Customer Service industry so I am very attentive to how I am treated, when I'm the customer.

I showed him where the furnace, thermostat, and heat pump locations were. All the while, he was talkative and asked me how my day was. I tagged along in case Anthony needed to explain something to me. His explanations were very thorough and he answered my questions, without hesitation.

If I have the opportunity when my next appointment is scheduled, I'll ask for Anthony. We've been impressed with Climate Control as our local furnace provider since we bought the house in 2017.

Thank you,
Mark