It's been tough to do much with Covid-19 ever present in our daily lives. But Jeff from the Cincinnati store went out of his way to meet me outside of the store so he could install a driver shaft that had been at the store for some time(pre-Covid). He also took the time to explain to me how the installation process worked and the "puring" of the shaft. I couldn't have been more pleased with service and education I received as well as a very friendly demeanor. I highly recommend both Jeff and Josh.