I already knew which chair I wanted when I was ready for a stairlift. A good friend and neighbor of mine had one installed twenty years ago which she used until her death. After that, another good friend and neighbor had the same chair installed in her house. It still works great. So when I decided to get one for myself, I called EJ Medical Supply. The installation was fantastic. The installers were very nice people and the installation was done very quickly, within an hour. I have been very satisfied with the chair and absolutely recommend EJ Medical Supply.