A stairglide was installed in my home on Monday December 9th. I t was an excellent experience. The installers were running late and placed a phone call to make us aware. Once they arrived came in introduced themselves and began to work. At the end of the installation they were patient kind and knowledgeable when family me how to use the stairglide. I would refer E J Medical to my friends and family. Thank you for installing the stairglide on a timely basis