Jeff Dubin and his staff at EJ Medical are wonderful to work with. They are knowledgable about their product and helpful in making a decision without pressuring for one. I preferred Bruno over other products because of the quality of material and sturdiness of the lift. Questions were always answered and alternatives considered. The young men who installed the lift arrived on time, concentrated on their work,. and were very pleasant. They too helped us understand how to operate the lift and readily answered any of our questions. I am so happy I purchased my Bruno lift from EJ Medical.