Many years ago, EJ Medical Supply installed a stairlift for my house. That was thirteen years ago. When the lift started giving me problems, I called EJs for repair. They said it didn't pay to fix it, so they replaced it with a new, used stairlift which is much better. It's a whole new system and different from the first one. The installers were professional and respectful. They even let me watch them install it! I highly recommend the EJ Medical Supply company.