I fell down the steps, and as a result, I had several broken bones. While I was in the hospital, my mother called around about getting a chairlift installed. She gave the phone number for E J Stairlifts & Medical Supply. From the first moment I spoke with Derek, the owner, I knew that I was going with them. He came out and measured one day, and the next day he had the chairlift installed. Just like he promised! He was very professional and thorough, He told me how to use the chairlift, and how to make the transfer from the wheelchair to the chairlift, and back. He was a very kind person, and he did an outstanding job! They made the whole process as easy as possible, and they had the best warranty! I was just tickled pink with their service!