E J Stairlifts & Medical Supply

Business Description:

For over 20 years, we have served Philadelphia, Pennsylvania, New Jersey, and Delaware with dependable mobility solutions and equipment.

Categories

medical supplies
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Frank & pat's Review

Service

Total Experience

Will Recommend

Philadelphia, PA

E J Stairlifts & Medical Supply

Thank Goodness for E J Stairlifts & Medical Supply!

Before I did business with E J Stairlifts & Medical Supply, I had a chairlift from another company - I will not say its name. I had nothing but problems. The thing constantly broke down, and there was an eight-week time frame to get the chair repaired. And even to get that far, you had to call the headquarters down in Florida, and argue with the people there over whether or not it was still covered under warranty. So does that make any sense? If you need a chairlift to get up one or two flights of stairs (two in my case), what do you do during that eight-week period? Sleep on the porch or something? So when I got fed up with that, I called E J Stairlifts & Medical Supply, and I could not be happier. They run their company the way that I used to run my company. They take care of business. I agreed to buy their chairlift on the condition that they rip out my old chairlift. Since then, I have never had the first problem. I thought I had a maintenance issue once. So, I called them, and they came out that very night. I did not have to call Florida, or be on hold forever, or argue with various personnel. Nope - one call, and E J Stairlifts & Medical Supply was there within hours. Come to find out, I had accidentally depressed the pedal which prevented the unit from moving. But the thing is, they came out that same day to help me. They are a good locally-based family-owned business, and I know that they are here to take care of me should I need them. I have even recommended the company to my sister, and she loves her chairlift too. Let me tell you what happened after I got my chairlift. I hurt my back, and I had to go to the hospital. When I got out of the hospital, I was in a mobility chair. To go to bed at night, I get out of the chair and I get into my chairlift, and I go upstairs to bed, where I get a good night's sleep. In the morning, I get up, take a shower and then get dressed. I get into my chairlift, and I go back downstairs to enjoy my day. In other words, everything works exactly like it should. I shudder to think where I would be if I still had that other more well-known chairlift company in my life. I would be stuck downstairs, in my chair, arguing with some person in Florida about how many months that it would take them to come out and fix my chairlift, and how much it would cost, and whether it was under warranty. I would be stuck in my chair that whole time. I would be sleeping in my chair, bathing in my chair, unable to go upstairs, and my stress level would be through the roof. Thank Goodness for E J Stairlifts & Medical Supply! Their chairlift works like a champ, and if it ever doesn't, I will not be waiting for eight weeks to get it fixed, because they will be here in a hurry to help me! I highly recommend E J Stairlifts & Medical Supply to everyone!