I have been going here for over 5 years. They have always stood behind any repairs that they do, and there was only once that I had to take the car back (not their fault--I had a rim leak on a tire due to the aluminum wheels and they resealed it). Their prices may be slightly higher than other places (although, I've never really compared them--just what other folks have told me), but they always guarantee repairs and I wouldn't go anywhere else at this point. (have had some bad experiences with repairs done at Dealers and other auto repair facilities). They offer specials and other car care clubs and such that offer an opportunity for me to "save up" for major repairs down the road. I have used these several times when I needed an exhaust system, or brakes or other "unexpected" repairs that my 1997 Subaru Outback needed. All repairs were done to my satisfaction.