Overall, Clearwater Systems of Eastern Ohio did a good job, although I had a couple of little negative things happen. When the job was done, they tried to charge me double the amount I had been quoted. I was quoted twenty-six hundred dollars and was presented with a bill for four thousand some odd dollars instead. He figured out that he got my paperwork mixed up with another customer's, so he straightened it out. Also, when he left he took the old softener with him which is what I expected, but then dumped it out in my driveway. Now I have a pile of what he left still sitting in my driveway. Otherwise, I was satisfied with his professionalism and everything else went fine.