Clearwater Systems Akron, OH installed a Kinetico system for us. That was the first time we used their services and everything turned out great! The technicians were prompt, polite and professional. They were knowledgeable. They were respectful of our home. They took the time to explain the features of the unit and maintenance as well as taking the time to answer the questions we had for them. Their pricing was fair and the unit is really good. If you are looking for a water softening unit then by all means contact Clearwater Systems Akron, OH!