It has been months when we began our project with Clearwater Systems Hamilton & Missoula, MT. I am hoping to have the second stage finished relatively soon. What happened was that we had a couple of their technicians out to our home to install a drinking system. They were able to install half of the product when one of the technicians realized that the other half would not fit. It was the water softener part that put a little hiccup in our plans What they did install is working magnificently! So the way our house is set up we have to get a contractor to come out and make some adjustments so the other part will fit correctly. The hold up is on my part. Clearwater Systems Hamilton & Missoula, MT is waiting on us to have the contractor do his work first and then as soon as possible I will have them back out to finish up. The two technicians were dynamite! The company seemed to offer fair pricing as far as I can tell at this stage. The unit is really neat. I would say that I recommend the company and that I will definitely continue working with them on this project.