Mike, and Dander & Daughters Chem-Dry, have been cleaning my carpets for over 20 years. In my current home, and the one before that. He is very reliable, and if he says he will be here at 8:30, then he is ringing the bell at 8:30. He is very personable, and my carpets look great. And, they are great about coming out quickly when I call them. After all this time, I feel like we have a personal relationship, and I am not just "Customer Number 350" to them. I am happy to give Dander & Daughters the highest possible rating, and to highly recommend them to everyone who needs a great carpet cleaning company!