We have used Dander & Daughters Chem-Dry many times over the years, and they always do a fine job for us. Absolutely fine! We have a dog, and they manage to get those spots out. They show up on time, and are easy to work with. And, very professional. I also like the minimal drying time that results from the way they clean the carpets. They are just plain good at what they do, and our carpets always look great!