From the moment I walked in I was treated with first class service. Jim Johnson took the time to listen to my concerns. From that point on he geared my swing session to obtain a solution for those concerns. Many club and shaft combos were analysed with clear explanations of the swing stats. He took his time to methodically work through clubs until I was satisfied with what I saw. I expected this from the start and wasn't disappointed. It's said that you get what you pay for and I expect better results than what I initially experienced from buying stock clubs. An all-around positive experience.