Get this guy back.
Mr, Sherburne
I have done a ton of business with Club Champion this year and you want to know why, only because of Chris Embardino. I have such trust in Chris and then found out that he is leaving because of his work ethics are being question. The only reason that I go to Chris ( sent many others to Chris too) is due to the fact is that was personally involved with me playing my best golf. I didn't need to purchase new clubs, my old clubs were busted needed new shafts.
I played my new refitted clubs for a few months and knew I still needed a change.Because of the trust in Chris, I went back and have ordered new irons, wedges, driver and a fairway wood.
You know what is the most efficient way to do business and not cost you a penny. Customer service!! That type of service isn't around anymore, but Chris brought that to Club Champion.
Someone in your organization should contact Chris exactly why he is leaving. My bet is he does't push NEW sales. His expertise and customer service WILL bring in sales.
You guys are losing a huge asset!!
Sincerely and Concerned, Jeff
comments