I'm a 16 handicap and I had a fitting with Mike Kohn yesterday and the first thing I can say is that the customer service was phenomenal! I had been fitted for wedges a few months ago at one of the big box stores and it was night and day with Mike. Mike took time to sit down with me to discuss where I'm at with my game and what my expectations were for getting fitted for new irons. Mike was sincere and thoughtful every step of the way, even given me some instruction when I didn't make perfect contact. It was like getting a private lesson while learning more about the process of making the perfect golf club. Mike took time to explain all of my results and used multiple tools to make the right club for me. It felt like we constructed and designed my clubs together because I was apart of the process every step of the way. Mike even reset my current wedges so that I had no gaps between clubs. When we were done, I was hitting $@!#% straighter and 30-40 yards farther than my previous irons. I can't wait for my new irons and lowering my handicap! Mike went above and beyond my expectations and I would highly recommend Club Champion to anyone serious about improving their game.