We were nervous because we had never used a professional carpet cleaning company before -- ever! But Jeremy came and clean up everything in our new home. The home was built in 2009, and the previous owners had NEVER had the carpets cleaned. Jeremy knew exactly what to do, and he did it. We were so pleased, that we will recommend Brothers to all our friends, and will use them in the future! Thank you, Jeremy! You get a total thumbs-up from us!