I wanted to let you know how pleased we are with the service we received from your technicians Scott and Chris on 7/24/18. Scott has been here in the past and has always brought our carpets back to life. They look amazing! (I almost don't want to walk on them for fear of disrupting their pristine state...) I appreciate Scott and Chris' polite, friendly, professional service and always love making my appointment with Peggy. She is a great PR person for your company, in addition to being your receptionist. I called this year during the height of your busy season and was unable to get an appointment for this week. However, Peggy said she would call me if there was an opening, and there was! Now our carpets and area rug will look fabulous for our out-of-town guests (and for us...). Thank you!