We were so impressed with our service representative, Ken. He was professional yet friendly, patiently answering all of our questions about this job, the protection plans and future jobs. He not only did great work on a complicated situation but helped us select the optional protection plan that was right for us, not the most expensive. Between the discount that was part of this plan and the senior discount, we saved more than $200! We have used and trusted Pride Plumbing for many years and always recommend them to friends and family.