This was our second time using Pride Plumbing Services and I recommend this company without reservation. While attending our daughter's wedding down in Florida, we were contacted by the local fire dept that a pipe had burst and our front lawn was flooded. Thanks to the quick actions of the fire dept, our home was spared from any flooding. My first call was to Pride Plumbing and they did not disappoint. They were able to come out the day of my call (I was still in Florida) and give us a 30 minute "heads up" call so that my husband would not have to miss too much time at work. David arrived on time, assessed the situation, booked a tentative appointment for follow up and then stayed on property to write up the estimate so that my husband could get back to work. Upon my return to NY, David gave me a quick call to let me know he was on his way. He showed up promptly, got to work immediately and completed the job expeditiously. At this same appointment, I had arranged for one of our toilets to be replaced. David worked seamlessly between jobs and was friendly, professional and courteous taking care of all of our plumbing needs. From the on time arrival, professional appearance, friendly demeanor and top notch service, I highly recommend Pride Plumbing! A+++ customer service from the first phone call to the completion of the job!