Business Description:
Highway Motors is your one-stop shop for all your automotive needs. The mission of Highway Motors is to provide trustworthy service to every customer every time.
Categories
auto repair & service
Highway Motors
2961 CA-32 #71, Chico, CA 95973, USA
(530) 895-5555

Total Experience

Will Recommend

Quality

Kadeem W.

Oroville, CA

Highway Motors

Not very helpful

I called and asked about my warranty and the guy who answered the phone told me he didn't know much and wouldn't put me through to the guy who does. Also talked to me as if I was a mechanic and should know the knowledge of a car. Not very helpful.

comments

I'm sorry you're unhappy Kadeem. We are unable to establish whether or not your car problems are covered under warranty without you bringing it in. I realize it takes some effort to bring your vehicle in, but there’s no other way to do it. Our service writer was trying to explain that to you. If you want to bring it in we’ll be happy to determine what is wrong with the vehicle and figure out if the issues are covered under your warranty. If you would like to discuss this I would be happy to go over this with you in person or over the phone. 895-5555
Ben

Highway Motors commented on 07/10/2017