The gentleman from Eastside Tree Works who came out and did the estimate was very clear, knowledgeable, and thorough as he went around the house. I appreciated that he was able to print out a quotation right then and there and send one to my computer as well. They informed us what time they'd be here and told us ahead of time when we should clear the driveway when they arrive. When they came, they trimmed down several bushes and pruned some ivy and our neighbor's plum tree. After they finished, they made sure to clean up after themselves. It was our first time using their services and we are very happy with the results. Fair prices for excellent service. I would highly highly recommend!!