We hired Eastside Tree Works to cut down a pine tree from our front yard and have the stump ground down as well. We were told the job would take 2-3 days to be completed. That was over a week ago, and the stump is still here. They have repeatedly failed to return our phone calls and have missed their quoted timeframes for every step of this job. I suppose they would be fine to work with if you don't care when/if your job ever gets completed, but I am very unimpressed.