They Will Definitely Get My Business Again!
I recently used Pool Covers, Inc for the first time. They were fantastic! They scheduled an appointment with me, but when they showed up to my property, right as they were pulling into my driveway, their truck got t-boned. The installer was obviously devastated. I said that he should not even worry about the Pool Cover. So, he apologized and said they would get back to me as soon as possible. And they really did! They immediately followed up with my to reschedule. They were on time, happy, friendly, and clean. I found an invoice the owner left for their pool cover from 6 years ago and the price was so high. I was expecting it to be way more expensive. The pricing was excellent. The lady on the phone was also really courteous. They were always quick to return my phone calls. Overall, every aspect of the customer service was great. I hope I don't have to buy another cover for a while, but when I do, I hope they are still in business because they will definitely get my business again!