They are ALL owners & a real LIVE person answers the phone.!!!
I have done business with this company for over 25 years with 3 different swimming pools.I lived in San Rafael back in the 80's when my children were young & the founder of the company sold me my first safety cover. My second home was in Atherton
& my pool builder told me he would not use any other company. My current home is in the Hayward Hills & a different builder told me the same thing when I told him I wanted my pool cover installed by Pool Covers Inc. A real live person answers the phone when I call for any reason. The President answered the phone last week after 3 rings & she let me know that she and all of the other employees now own the company. It is called an Employee Stock Ownership Plan.