On just three days notice I had an appmt for a technician to install a Universal Remote system for all components in our family room. Sean, the superb technician, arrived as scheduled, installed the system and programmed the entire custom control software package in less than an hour - all the while displaying a totally professional and personable manner. Once installed he double-checked the program and then demonstrated its simplicity in thorough fashion. I have been a Flint customer for over 20 years and this excellent recent service was emblematic of the high standards of service, honest opinions and thorough technical skills for all of their myriad products.