Sound By Design installed a camera for me that I'm very happy with. It works well and is very stable. But the internet connection isn't as good. The signal is weak, especially in the master bedroom. I called David yesterday but I haven't heard back yet. I know some people aren't working right now. From what I can tell, the product is good, but the wires seem to be hotter than they should be. Something might be wrong with the router connection. However, I was satisfied with the whole installation done by Sound By Design, especially the camera. I've already referred this company to a friend.