Business Description:
Sound by Design offers custom home audio, surround sound and home theater installation at the most competitive prices in the Houston area.
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Categories
home theater & automation
Sound By Design
12922 Lake Mist Dr, Cypress, TX 77429, USA
(281) 855-0991

Professionalism

Will Recommend

Total Experience

henry p.

Montgomery, TX

Sound By Design

Not A Good Experience.

It was my first time working with Sound By Design and I don't believe I will ever be working with them again. While I believe the owner, David, is a good technician he really doesn't know how to conduct his business. I was trying to get an antenna installed for my home, he provided me with some recommendation and I told him that I knew the antenna wouldn't work correctly because of the area I'm located in. He insisted that it would work and I gave him the benefit of the doubt. The antenna was installed, the installation team seemed very inexperienced and sloppy altogether. Just as I expected, the antenna didn't work correctly. David said he would remove the antenna for me but I rather not deal with them going up on my roof again and potentially damaging something more so I told him he could leave it up there but I wanted a partial refund. He was able to give me $500 back, which I really appreciated, but I still was not happy with the situation.