I hired S & S Appliance Repair for a refrigerator problem, but the gentleman made excuses and didn't have an idea of what the problem was. He left and it wasn't fixed, so we had to call somebody else. This made us spend a lot of our time, because the guy didn't know what he was doing. The second guy repaired the refrigerator. As it turned out, it was the pump, but of course, the first guy wouldn't have known this. I'll never have them back!