This was the first time we tried Ascent Audiology & Hearing. It was very easy to get an appointment. When we arrived at the office the staff was very friendly. Once we got to see the doctor he was also very friendly and explained everything to us. The office was very clean and convenient to get to from our area. We would definitely use them again. They took care of the insurance so we did not have any problems with that. We would recommend them because it was a very good experience using Ascent Audiology & Hearing.