I was skeptical at using any hearing aid place since I didn't have a clue about anything. Dr. Nikki's reviews were 5 stars and she was very sweet and professional. I felt slight pressure to purchase a little above my price range but what do I know? I wished I was more informed as I'm hearing about these NANO aids for about $6-700. Of course I'm sure I'd be told they're only amplifiers. So between buying the latest technology aids or the best cheapest aids, I kind of felt I had to go in the middle range, price wise. Maybe I should have gone with the premium 2400 or 2000 instead of 1600, IDK. Then there's a reason why my hearing aids were delivered to the wrong address, so 2 1/2 weeks later I'll be able to pick them up as I sit here and ponder this hearing aid selection at home....maybe time is on my side? Oh it shouldn't be this nerve racking.