I needed to have a main sewer line repaired. Patriot gave me an estimate. I agreed to backfill and repair the yard and provide sand. I ordered and received the sand. After I received the sand, $250, Patriot called and said they would require a $1000 deposit before they could start the work. The quote did not state this nor was it mentioned in our face to face and phone calls prior. The quote just said I need to pay on demand when they finished the project. I told Lisa, the deposit should have been upfront information and then I would not have had an issue with the deposit. They decided not to do the work.
What a poor way to do business, They did not trust me to pay them, but expected me to trust them to do the work after getting my 1 grand upfront. I think they like to take advantage of older people. Well, not this one.
On the phone, the lady I talked to, Lisa, must have thought I was just a gray haired old $@!#%. She stated, " I do not know if you use the internet or not, but you can. . . . ." She was very presumptive.
I will never call them again. If you do, beware.