Right from the initial telephone request to the departure of the service technician the service was handled in an efficient and professional manner. Reminders of the appointment date and time were made by both telephone and email. Service technician Darwin arrived on time and completed the task quietly, efficiently and neatly. A very respectful young man. Upon completion of the tasks he provided a complete and thorough debrief in addition to answering all questions. Thank you Cleo for your companies fine service and great employees that served us. We were treated and respected as valued customers, something that is sadly quite rare in todays society.