I was a bit disappointed in that my appointment time was 8am. Finally got a call at 8:40 from the office stating that the tech was still on another call, but would be there shortly. After a review of my needs, the tech needed to get some supplies that were needed.
One of the toilets was not able to be repaired as it was old and the items would have to be ordered. Overall, was a very good experience and I would recommend to others.
thanks,